About Calm Castle
Our Service Team
Dated September 2, 2016 (Updated April 5, 2018)
Calm Castle, LLC will consistently provide high quality staging and design services to clients in central Maryland and Washington D.C. in order to demonstrate the love of Christ.
We achieve our mission through a two-pronged method (with associated values, underneath):
Method 1. Conduct all of our work as if God was our boss: an all-seeing, all-knowing, all-good boss with high standards for how we work.
Value a. Quality in our services
Value b. Creativity in our solutions
Value c. Professionalism in our operations
Value d. Wisdom in our approaches
Method 2. Conduct all of our work with God’s heart for others, being selfless in how we treat people.
Value a. Freedom in schedule for our workers
Value b. Balance in work load for our workers
Value c. Deference to our workers', clients', partners' & vendors' desires
Value d. Transparency in our operations for our investors
Value e. Preference to our local community in vendor selection
Value f. Communication using a 7:1 ratio of affirming to constructive comments
Our ultimate objective is that God is glorified by our conduct, because we publicly associate our company with His name. Specifically, this means:
End-state 1. Calm Castle is a sufficiently profitable and locally influential business
End-state 2. Our workers have the energy to work well and the emotional strength to love our clients well
End-state 3. Our clients (and their clients) are so satisfied with our services that they receive us as friends
End-state 4. Our investors are confident in the conduct of our business and expectant of their promised returns
End-state 5. Our community are better connected as neighbors
We believe in doing things right, the first time. That’s why we pursued top-quality training and certification as soon as we got started operations. Why reinvent the wheel when successful stagers can teach the science of staging?
Professional Business Processes
We were founded by a business student and human capital consultant who believes in the power of knowledge management, lean six sigma and a well-organized team.
We believe that businesses only thrive in healthy communities, which only exist where neighborliness is a commonplace occurrence. We go the extra mile in our relationships with our workers and vendors, our clients and their clients.
High Satisfaction Rating
We spend a lot of effort to make our clients feel supported. Transparent pricing, a highly responsive team, and free implementation support means we earn our 5-star ratings.
Our Company Vision
It all started in 2013, when Tenay, the Owner of Calm Castle, decided to sell her first property. Having watched tons of HGTV over the years, she set aside a $2,500 budget to make her condo shine in the no-defects market of Northern Virginia. That bought her some granite, outlet stainless steel appliances and upgraded linens. When her condo sold for $10,000 above all the comps (that's a 400% return on investment), she realized she might be onto something. Years later, Calm Castle clients and the National Association of Realtors Statistics agreed: staging sells homes faster and for top dollar!
In 2015, Tenay found herself unable to work a full-time job due to medical issues stemming from trauma. Because her wellness appointments were different every week, she could not even commit to a part-time job with regular shifts. So, she decided to create the kind of business she wished she could find: one that provided her the flexibility to fulfill her ever-changing schedule. By 2017, we transitioned to a business model that creates meaningful and creative, service-based part-time work for others who are disabled, students, under-employed and house-parents. We have begun hope our Vision Statement changes work culture in our area so that other companies can enable their workers to serve in a thriving small business while having enough time to care for their health, education, community and family goals. As a Service-Disabled Veteran-Owned Business, creating opportunities for people to become healthier and happier is a priority of ours.
Since then, Calm Castle stagers & designers at Calm Castle have helped countless Realtors and their Sellers get their properties on and off the market. Our common sense, common taste suggestions are easy to implement and pack a big punch with most homes under contract in one month!
As our team and expertise have grown over the years, we expanded our services to include a warehouse with rental furniture and accessories. Then, we expanded again to serve home owners who can't get enough of the Calm Castle experience when staging their properties to sell.
We know that being invited into your home during a stressful season is a privilege. That's why we only hire Stagers who love people as well as design. We don't believe in memorized scripts that leave you feeling like "just another number"; we believe in compassion, care and consideration for our clients. Our reviews and service awards say it all: our clients love us!